Possible cause : An i nstallation file is missing or corruptedģ.1: If one or more files are missing or corrupted, please follow the instructions in the article below and run the Download Manager again: Possible cause: A previous Lumion installation was foundĪ previous Lumion installation with the same version number was found but could not be uninstalled, for example, Lumion Business Trial (Pro Trial).Ģ.1: To proceed, please uninstall the previous installation of Lumion before running the new Lumion installer again.Ģ.2: If the problem persists, please right-click on Lumion_(VERSION)_LUM(VERSION).exe which is located in the same location as the Lumion Download Manager, and select Run as administrator:Ģ.3: If this does not resolve the problem, please cite 'installation error 1' when you request technical support:ģ. Please follow the instructions in the section that corresponds to the error message you are seeing when trying to install Lumion.Ģ. possible causes, refer to sections 2 to 4 below.

Knowledge Base: How do you resolve Installer (v2) problems - Download issues?ġ.2: Lumion 9.0.2 through to Lumion 12.0.2.

Knowledge Base: How do you resolve Installer (v2) problems - other Download and Installation issues?įor issues relating to downloading and saving the installer files see:.

Knowledge Base: How do you resolve Installer (v2) problems - Installation file issues?.

Knowledge Base: How do you resolve Installer (v2) problems - Installation issues?.These articles cover things after the files have been downloaded. 1.1: Lumion 12.3 and newer versions, please see these articles for the updated (V2) Installer.

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